Selwyn District Council and the Ministry of Social Development (MSD) are working together to connect residents with central government and support services. Under the banner of Heartland Services, a number of different agencies offer drop-in or pre-booked sessions at our libraries and service centres in Darfield, Lincoln, Leeston, and Te Ara Ātea in Rolleston.
Drop in for help with booking appointments, finding forms, arranging family meetings, or connecting with the right person. Look for the Heartland Services logo in the What's On brochure to see what’s happening across Selwyn.
We can help with the following under the Heartland Services banner:
- free access to Wi-Fi, email, internet, and phone
- printing, photocopying and scanning services (we offer the first 10-pages of black and white printing or photocopying for Heartland Services free of charge; scanning is always free of charge)
- help people to find and fill in government forms
- support people to find and navigate government and community websites
- assist people to make appointments or otherwise connect with government and community agencies
- offer spaces for people to meet with government and community agencies, face-to-face or virtually
- JP drop-in clinics (click here for locations and times)
For a full calendar of Heartland Services click here and search "Heartland" in the events calendar.
Rates Rebates
The Rates Rebate scheme provides a rebate of up to $790 for low income earners who were paying rates for the home in which they were living on 1 July 2024. You can find out if you are eligible and apply for your rebate at any of our Service Centres. You will be asked to provide accurate information about your income, and that of any partner/joint homeowner who lives with you, for the tax year ended 31 March 2024.
Rolleston - Selwyn District Council Offices
2 Norman Kirk Drive, Rolleston (No appointment necessary)
Monday to Friday, 8.30am–5pm
To apply at any Selwyn Library & Service Centre listed below, please contact us to make an appointment.
Rolleston - Te Ara Ātea
Phone 03 347 2880 to book an appointment
Wednesdays 10am-12pm
Thursdays 1pm-3pm
Darfield Library & Service Centre
Phone 03 318 7780 to book an appointment
Wednesdays 10am–12pm
Thursdays 1–3pm
Leeston Library & Service Centre
Phone 03 347 2871 to book an appointment
Mondays 2–3pm
Fridays 11am–12pm
Lincoln Library & Service Centre
Phone 03 347 2876 to book an appointment
Tuesdays 1–3pm
Wednesdays 9–11am
For more information about government agencies and services you may need, see the links below:
Accident Compensation Corporation
Ara Poutama Department of Corrections
Connected – Employment, Education and Training
Department of Internal Affairs
Ministry of Business, Innovation and Employment
Ministry of Social Development
NZ Transport (NZTA) – Waka Kotahi
Other useful resources and assistance
- Free Wi-Fi
- Low-cost printing
- Skinny Jump subsidised broadband
- Accessing funding and grants